Multiple columns break the eye flow and work flow. However a single column design will give you more control over the narrative. There's also plenty of room in the single column design for inline help and error messaging.
Having a single column leads to more scrolling. But don't feel perturbed into having scrolling if it's necessary. Good tab ordering can help with this. User testing should give more objective results.
Try a single column layout and lead people through a story. At the end of your story present your users with a call to action.
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