Monday, June 2, 2014

Day 13 - Be Prepared for Usability Testing

  1. Know what you're testing for when you design your tests
  2. Recruit participants
    1. Define recruitment criteria
    2. Recruit on Craigslist
    3. Paid recruitment https://ethn.io/pricing 
    4. Create Google Forms to screen and qualify candidates
    5. Survey Monkey
  3. Have all testing materials ready and practice before your testing dates
    1. Prototype/s
    2. Location
    3. Questions
    4. Schedule
    5. Participants
  4. Schedule the selected participants
  5. Conducting usability interviews
    1. Set proper expectations
    2. Shut up and listen.
    3. Avoid bias.  If UX designers conduct interviews on their own designs bias is very likely.
    4. Record the interviews.
    5. Follow up answers. Make participants feel comfortable, be genuinely inquisitive and probe deep to gain insight.
    6. Provide a reward upon conclusion - gift card, voucher, or cash.

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