- Know what you're testing for when you design your tests
- Recruit participants
- Define recruitment criteria
- Recruit on Craigslist
- Paid recruitment https://ethn.io/pricing
- Create Google Forms to screen and qualify candidates
- Survey Monkey
- Have all testing materials ready and practice before your testing dates
- Prototype/s
- Location
- Questions
- Schedule
- Participants
- Schedule the selected participants
- Conducting usability interviews
- Set proper expectations
- Shut up and listen.
- Avoid bias. If UX designers conduct interviews on their own designs bias is very likely.
- Record the interviews.
- Follow up answers. Make participants feel comfortable, be genuinely inquisitive and probe deep to gain insight.
- Provide a reward upon conclusion - gift card, voucher, or cash.
Monday, June 2, 2014
Day 13 - Be Prepared for Usability Testing
Labels:
interview questions,
interviews,
prototype,
surveys,
usability research
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