2) Ask these questions about your content:
- Will it answer all their questions on the topic?
- Will any of the content frustrate your users?
- What do I expect my users to get out of this content?
- What will the call to action be as a result of this content?
3) People quickly scan and make snap judgements. Don't clutter.
4) Content is not only text. It's also video, imagery, social interactions, and the metadata that underlies it all.
5) Your content should be valuable, useful, desirable, accessible, credible, findable, and usable.
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